Forum Discussion
My solo battle wouldn't let me play my 13th game. After the 12th game it said pending game results and took me to the screen that appears when you finish all the games. It never gave me the option to play the last game.
Third week in row with the same issue. EA refuses to respond to my ticket.
- 5 years ago
Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? PurpleSwagXOXO
Date/time issue occurred 10/24/2020
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I still had two games left to play on this final update for the week in Solo Battles and again just like last week my score was prematurely finalized, robbing me of rewards. I was easily going to enter the LEGEND tier if able to start battles 12 and 13. I was only able to start and complete 10 of the 13 games this week because of this bug of challenges disappearing.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Debugging
What happens when the bug occurs? I still had two games left to play on this final update for the week in Solo Battles and again just like last week my score was prematurely finalized, robbing me of rewards. I was easily going to enter the LEGEND tier if able to start battles 12 and 13. I was only able to start and complete 10 of the 13 games this week because of this bug of challenges disappearing.
What do you expect to see? I expect Solo Battles to not disappear so that I am not robbed of rewards
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I only get to play 12 solo battles and the 13th one which should be available to play for the next 2 days isn't available. My score is finalized after just 12 games. There is still 2 days to play the challenge and I am stuck at 12 games.
- 5 years ago
Product: Madden NFL 21
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred 10/25/20
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Playing Solo. Cannot use my team. This is the second time in October where the technical glitch occurred.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? After 10/23/20 server update/opponent refresh
What happens when the bug occurs? I got two DNFs for two wins in the second to hardest mode while having to use the Chicago Bears lineup and not my MUT team
What do you expect to see? Fix, correction, missing rewards (redzone, midfield, 33S2 trophies, coins credit, missed weekend league again)
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? Nvidia Super 2080max-q
Enter RAM memory size in GB 64gb
Hi EA,
This is the second time in a month where I cannot use my MUT team in solo battle. I believe the issue happened after the 10/23/20 opponent refresh/and Most Feared update. Out of the four teams from Friday update, I received two DNFs after beating the opponent on second to hardest while having to endure using the Chicago Bears line up. I had to have 88 and 87 OVR team using the Chicago Bears roster and squeaked out two wins and receiving two 2 DNFs. I was able to use my team on the two lower tiered teams. The two DNFs brought me down from MVP to Allstar.
I am in intermediate player and does not compete for the top 100. The issue has caused some missing rewards (redzone, midfield, 33S2 trophies, coins credit) while missing weekend league again.
I would like a response as this issue has happened to me a couple of weeks back and this time, I was handed two DNFs for winning in second to hardest difficulty with the Chicago Bears roster.
😞
- EA_Blueberry5 years ago
Community Admin
If there is a DNF the 13th game will not be available. If you were on XB1 and impacted by the Chicago Bears game with a DNF, the team sent out a make-good.
See this tweet: https://twitter.com/MaddenNFLDirect/status/1318962356135788544
I'm seeing reports of PC players also experiencing this too and recently alerted the team about it.
EDIT: For PC players please check this thread where I'll update you all: https://answers.ea.com/t5/Bug-Reports/Solo-Battle-DNF-amp-Game-dissapearing/m-p/9641765#U9641765- 5 years ago@EA_Blueberry I only played 10 games. I missed the Chicago Bears game with the DNF because of the glitch. In addition to that the game glitched and said I was finished when I had 2 games left. A in total I’m missing 3 games which kept me from getting legend rewards
- EA_Blueberry5 years ago
Community Admin
@JrRellek Did you play your games throughout the week though?
If you don't play your first 4 games on Mon-Wed, those games will count as losses. The next batch is Wed-Fri, then Fri-Sun. You have to complete the batch of games within each time-frame or else they'll count as losses.
- 5 years ago
Please do not neglect PC users as well. I received DNFs for grinding a win (not allowed to use my MUT team) while being 'forced' to play with the Chicago Bears line up. The incident happened after the Friday Most Feared update...
Please help.
- 5 years ago
12/19/2020 @ 2100-2200 on playstation 4 game tag xrandomsk8rx i was attempting to finish up solo battles winning and had to exit 2 games due to getting stuck at the feild screen with no time left in the half on the first game and the end of the end game the second game because it wouldn't leave the stadium feild screen. Then with one game left I couldn't even play the final game cause it goes straight to the reward screen.
- EA_Blueberry5 years ago
Community Admin
Hey, MUT fans.
A Title Update was released on December 17th to address this issue. I will be closing this thread and asking all inquiries to be directed to this thread below. We will provide further updates there regarding the impact of this issue to players reporting this to us on this forum post below: