Product: Madden NFL 21
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID? dusan1432
Date/time issue occurred 25/10/2020; 11AM
What type of issue do you have? Exploit
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Yesterday when trying to play Solo battle (at that moment I had 2 games left), got original Pats roster loaded instead of my MUT roster, after finishing the game got DNF. Today, tried to log in to play my last Solo game, but it shows as I played all the games and my points are locked at 190k. That being said, cause of the issue I am not able to reach the next tear, which unlocks extra pack, more coins as well as WL invitation
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? You tell me...
What happens when the bug occurs? One Solo game DNFd, and another just dissapeared
What do you expect to see? That I am able to play my Solo battles and get my points and rewards
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
nope
EA_Blueberry: Added PC info to title
I also had the same issue. Earlier this week had the DNF game even though I played it. Today played the 12th game and it mentioned it was having trouble calculating the game. Tried to play the 13th game and it mentioned it was unavailable. Left Solo Battles and rejoined to not having any further games to play. Its like it counted the last game as DNF. I would have made legend with that last game and now lost rewards. I did reach out to EA help but there wasnt anything they could do.
Community ManagerHey, Solo Battle players.
Your concerns have been raised up to the team and we'll update this thread as soon as we find out more details around this. There were reports of players on Xbox One experiencing DNFs for the Chicago Bears game which resulted in compensation sent out to them.
See this tweet: https://twitter.com/MaddenNFLDirect/status/1318962356135788544
Do you all remember if it was the Chicago Bears challenge you were selecting when the generic teams were showing up?
To avoid any confusion, if a DNF occurs the 13th game will not be available.
Community ManagerWe're requesting information on this post: https://answers.ea.com/t5/Bug-Reports/Solo-Battles-Glitch-Not-allowed-to-play-last-game-3-weeks-issue/m-p/9686085/highlight/true#M4709
