@EA_Kent , @EA_KRAELO , @EA_Blueberry Please read this and my tweet shows the exact issue. 1.2m+ lost so far. in 2 out of 3 weeks this issue has occurred.
Community ManagerDNF's have nothing to with not being able to play the last game (Unless DNF's from 3 weeks ago, glitched out acc's to not be able to finish randomly). Did you look at my tweet? It shows the video on the issue.
1) I had a DNF 3 weeks ago, but still couldn't play the last game.
2) This issue has happend the last 2 out of 3 weeks, making me lose 1.2m+ Coins. The issue the solo battles close themselves and you can't access them.
The tweet shows the issue. You can't even play the last game, it's an in-game issue that lots of people have experienced, I linked the muthead thread as well, showing all the users with the same issue.
Community ManagerNot this week (Yet). It only happens on the 13th game, you finish 12 games and the 13th game disappears. The scores register as "0" user skill bonus when it's about to happen. Also, are they any compensation for users who are affected? I've lost 1.2m+ in rewards due to this issue (Including provided both tweets of video of the issue) It's be on-going for 3 weeks, and have removed me from being top 10 both weeks to legend rewards (1.2m in difference of rewards).
But in simple to reproduce these steps:
- The 13th game gates and shuts the solo battles down
- Scores register as 0 across the board when it's about to happen
This has been an on-going issue, the muthead post will show other users having the same issue, along with the replies to my tweet of the users with the issue. Thank you for acknowledging this issue, and assisting, just hope we can get some type of compensation for the issue, along with a fix. Because we spend 30+ hours in 2 weeks grinding top solo battles, to only get legendary and lost 1.2m+ is a big loss in Ultimate Team.
It just did the same thing to me this has been an ongoing issue for the last 2 months it will tell me that I connection was lost after I play the game and I go back in and it shows DNF ea really needs to fix the problem
