@EA_KRAELO Just wanted to say, thanks for acknowledging this issue, you and @EA_Blueberry . Regardless of the outcome, I just hope the issue is fixed. You guys do a great job reaching out to the community, even though it can be extremely frustrating. I will say though, if compensation is possible, please reach out to the teams that are over that. Solo battle players, including myself have lost 30+ hours of rewards due to this issue. Knocking us out of top 10 rewards to legend is a 1.2m+ difference with 2 weeks getting glitched. I will say, if it's not possible and solo battles is fixed, I just appreciate you guys even acknowledging the issue, and continuing to work with us to get a resolution. Just please, keep in mind the grind that went into being on those leader boards.
EA Staff (Retired)@TheKcChiefs22 thanks for the patience and understanding. Trust me, the frustration and anger from our players on this issue is warranted. I know that anger isn't aimed at those that want to help, but when we don't have control over an issue and it is impacting us and we aren't getting the results we expect, anger is warranted.
We will keep driving this issue to resolution on our end. There are enough players on this thread that are impacted. Hopefully once this is resolved, we can start working with Customer Care and @EA_Blueberry to put together a plan on how to take care of players impacted.
Have a great day!
K
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Feel free to have the individuals impacted provide the following and we can pass along to the engineers:
Same thing happened to me:
