Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID? JediMaster350z
Date/time issue occurred 11/14/2020 11:50PM
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I did play the 71 OVR team and won something like 33-0 but lost connection to EA and then got back in and noticed the DNF. This is probably the third time this is happened to me and causes me to lose points. I then played the 80 OVR team and won that one. After winning that one and selected the next game I did receive screenshot 2 "Pending game results". Logged out of team solo battles and then back in. As you can see in screenshot 4 it now shows it completed without allowing me to play the last two games. I did read somewhere where if you get a DNF you cant play the 13th game. It should have at least allow me to play the 12th game but didnt. Because of the DNF I lost out on at least 84k in coins and some other packs. Need to get this fixed.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Disconnect right before game finishes in solo battles and get DNF.
What happens when the bug occurs? you get a DNF
What do you expect to see? to rejoin solo battles and see the results of how i played and not a DNF.
PS4 Crash Reporting: Please copy the text you put in the crash report here. n/a
What is the AMD or Nvidia Model Number of your graphics card? n/a
Enter RAM memory size in GB n/a
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