Community Admin
@EA_KRAELO wrote:
@cyclops67 wrote:
@EA_KRAELO I stream solo battles and I have had a lot of people tell me they cant play the 13th gm.Keep in mind to get top 100 gms take a hr to play so thats 12hrs wasted. Sidenote im a titans fan where is Clowney?Feel free to have the individuals impacted provide the following and we can pass along to the engineers:
- Date/Time of the Issue (Provide Time Zone)
- GT/PSN ID and console (if on PC - PC Origin ID)
- Video of the issue (video is always helpful)
As for Clowney, I do not know sir. I unfortunately don't make the content, but the Madden Live Services team is aware that players would like to see a Clowney item in game. Trust me, we have shared that feedback.
Have a good one.
K
Want to make sure this doesn't get missed here. If you were impacted it's critical to provide the details we're asking above as accurate as possible for our engineers to try and locate/verify what happened here. I know it might be really tough to pinpoint the time because it's been a few weeks now, but for verification reasons this is important. In the event you come across a similar incident in the future, coming to the forums to report it will help raise visibility to us and for the community so continue to do that, however I also recommend creating a case at our help site so our teams have a reference point on when the issue just started to affect you.
EA Support: https://help.ea.com/en/contact-us/
I'll be keeping tabs on this thread and forwarding details along. We know rewards are important to MUT players to help progress their teams, and how that 13th game could make a big impact for you all to reach your goals. I want to stress we cannot guarantee any compensation or make-good, but we'll do everything in our power to ensure it's investigated and prevented from happening again moving forward.
On PC EA Origin
I'm an intermediate level player and not going after the top 100; play MVP mode.
2 DNFs out of the 1+12 games this week:
- MVP difficulty, Game 7 DNF due to being stuck in the infinite camera loop of opposition opponent's field at halftime. I was up 15 to 3 and receiving ball beginning of 3rd quarter.
- MVP difficulty, Game 10 I won the game 54-0. Game played nominally, however, after the game I received a DNF.
This week, I was dropped from MVP to Allstar bracket due to the 2 DNFs. I could not attach more than 2 pictures.
