Forum Discussion
Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID? Woadieslayer
Date/time issue occurred 11-22-20. This has happened 5 times this year now
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Look at the threads people have posted. Common issue here!
What happens when the bug occurs? The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What do you expect to see? I expect to receive top 50 rewards or be allowed to play my 13th game.
PS4 Crash Reporting: Please copy the text you put in the crash report here. The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What is the AMD or Nvidia Model Number of your graphics card? N/a
Enter RAM memory size in GB N/a
Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID? Woadieslayer
Date/time issue occurred 4 previous weeks, but this also happened today on 11-22-20
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug After completing the 12th solo battle, the game will not let you select the 13th game. It just says pending rewards and gives you 25 coins for competing the weekly event. I cannot even select the 13th game to choose all madden then start and play the game. This is not even an option. It just ends the event.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? I have made sure to free the reserved space all 4 times this has previously happened. This week, just like the others, I was poised to be top 50 and then this happened. EA has a terrible customer service response and the online people just end the chat and will not let you speak to any managers. I want my rewards or at least my chance to play for them... I'd say EA has taken at least 1.5 million coins from me by allowing this glitch to continue. I want my coins EA! Fix this now! And stop calling this a connection issue.
What happens when the bug occurs? The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What do you expect to see? All of my coins I have been screwed out of for the 5 times thos has happened. I have reported it each time and nothing has ever been given to me for the inconvenience. Tou guys need to make this right for myself and everyone that has has this issue. Of you do not reward my previous weeks of the issue, then so be it, but I either want top 50 rewards this week or to be able to play the 13th game to see where I truly finish.
PS4 Crash Reporting: Please copy the text you put in the crash report here. The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
I finished my 12th game yesterday, with an average above 25500, which was on pace for 30th last week... and when I get out of it, ready to finish the grind, nothing is there... It says I'm done, when I'm not. Thats 600k + at the minimum that is gone, and I can't get back. My WORST solo battle this week was 25000+ points, which was good enough for top 35, and barring my power going out, I was guaranteed these rewards. I even had 3-4 games with 26000+. This is frustrating af, and I dont know if i can risk playing this until a new patch. I've been top 100 solo battles every year most weeks if i decide to play them. Do i get make rights for this? People have been having the same issues and it's very frustrating. This happened yesterday, the game left was the 90 OVR team (I go in ascending OVR), and my average through 12 games was good for 30th place. My PSN is SSJJGOD.
- 5 years ago
bump
- EA_Blueberry5 years ago
Community Admin
@jrj2000 Hey there.
This is part of a known issue our team is investigating. See the thread below for the full details.
https://answers.ea.com/t5/Bug-Reports/Solo-Battles-Glitch-Not-allowed-to-play-last-game-3-weeks-issue/td-p/9652269/page/7