Community ManagerThank you all for responding. Can you all attach a DxDiag so we can gather info for the team?
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Wasting my entire 10 hour trial trying to get this to work. Interestingly, madden 19 takes up less usage even on ultra settings. This is a game optimization problem, I'm thinking. And if the trial is like this, there's no point in buying the game.
Community ManagerWe've alerted the team to be aware of this. So far I see that everyone here has an i5 processor, do you have one as well and can you attach a DxDiag? We know an experience like this is never expected or fun to deal with. We'll continue to pass along the information to the team as we receive it.
We're here to troubleshoot so you can get onto the field. If anyone is aware of methods that can fix this, posting in here on the AHQ forums is always greatly appreciated!
same issue here and i have an i5-4690k
Mines a i5-7600k as well
Same here. Mine is also I5-6600k.
