Community Manager
@Ronndrak wrote:
hey, maybe i found a solution/work around but not able to test it because iam in the office. Do you have time to test it?
"I fixed this by running Madden 20's process in "Realtime" in task manager as well as using Direct X 11." - found on reddit
Greetings from germany
Just got into the office and we'll try to track down as much info on this as possible so we can lateral it back to you all.
So far we've seen a couple players fix this by either reinstalling the game or attempting the step above. Please continue to post DxDiag's if you're being affected and any workaround solutions for this while it's being investigated. 👍
@EA_BlueberryHas there been any progress made fixing this issue or tracking down the root cause?
Just adding myself to the list of people having the same problem. Setting the Madden process to real-time and in my case most graphic settings to low + using DX11 seems to help, but there's clearly something wrong here. I have an i7 9700k + GTX 1080 Ti + 32GB of RAM. Needless to say this is literally the only game I've had any problems with stuttering or lagging.
Do you find the rest of your computer sluggish? Netflix won't even load for me. Browsing reddit/internet is excruciating slow.
@zhoudaniell wrote:Do you find the rest of your computer sluggish? Netflix won't even load for me. Browsing reddit/internet is excruciating slow.
Nope. No performance problems on my system browsing the web or playing the latest AAA games (on ultra) with the exception of Madden 20. I will say Real-time + low/medium graphic settings help the Madden performance, but there is still lag and stuttering at times.
Community Manager
@xxlordocelotxx wrote:
@EA_BlueberryHas there been any progress made fixing this issue or tracking down the root cause?
The team is indeed looking into this and progress is being made. Will come back with more info as soon as possible, thanks for hanging in there!
Thanks for the update @EA_Blueberry. I don't know if it is still helpful to send in a DxDiag, but I attached mine.
Just adding to the list. Loaded up 20 for the first time today and had this horrible stuttering and audio clipping.
i5 6600K
MSI GTX 1070
16GB
Win10 1903
Will wait for fix. Thanks for addressing this.
