'I have checked the details with the team and would like to share you that the development team is working on a fix and since this is only Early Access. Soon studio team is going to launch the patch for a fix.' 'as of now, there is no ETA shared by the team yet.' 'This is one of our premium games so rest assured. It will be sorted soon.'
There's the update from today
Community Manager
@MattBFC19 wrote:
'I have checked the details with the team and would like to share you that the development team is working on a fix and since this is only Early Access. Soon studio team is going to launch the patch for a fix.' 'as of now, there is no ETA shared by the team yet.' 'This is one of our premium games so rest assured. It will be sorted soon.'
There's the update from today
The team is still investigating this and we'll provide an update as soon as possible. Keep in mind that some PC users are able to fix performance related issues through PC troubleshooting steps. It's always advised to update your Windows system and drivers for your video card to improve performance. We want to make sure you enjoy the game until we have more information to share around this, if anyone is aware of troubleshooting steps not mentioned in this post yet that helped reduce stuttering in game please share with the community.
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
@EA_Blueberry wrote:
@MattBFC19 wrote:'I have checked the details with the team and would like to share you that the development team is working on a fix and since this is only Early Access. Soon studio team is going to launch the patch for a fix.' 'as of now, there is no ETA shared by the team yet.' 'This is one of our premium games so rest assured. It will be sorted soon.'
There's the update from today
The team is still investigating this and we'll provide an update as soon as possible. Keep in mind that some PC users are able to fix performance related issues through PC troubleshooting steps. It's always advised to update your Windows system and drivers for your video card to improve performance. We want to make sure you enjoy the game until we have more information to share around this, if anyone is aware of troubleshooting steps not mentioned in this post yet that helped reduce stuttering in game please share with the community.
PC Troubleshootinghttps://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
List of troubleshooting I’ve done so far which does help with the audio crackle but still lags frequently and freezes after almost every play. Can’t have any other applications running or else it completely locks up my PC and requires a restart.
Unistall and clean install latest graphics drivers.
Windows up to date.
Turn off origin in game.
Turn graphics to minimum.
Try dx11 and dx12.
Set game to run as administrator.
Reduce Fps to 60.
Set Madden 20 priority to Real-time.
Reinstall the game 3 times.
Every other game I play runs perfectly fine and my specs are well above the recommended. Don’t think it is a PC issue. The only thing that seems to help a little bit is the real-time priority but then I’ll get random crashes and can’t run discord or any other applications. At this point I’m just hoping they fix it by launch.
Community ManagerHere are some additional steps below that might help you out. Thanks for getting back to us with all the steps you've tried.
Ive done each and every step listed here by others and other things ive seen elsewhere like reddit and the PC player discord but no luck. The game freezes my whole computer up where I have no choice but to use the power button to shut it down. Ive sat and waited for 10 minutes before with it frozen and it wont unfreeze. I get amazing preformance in every other game I play, this only happens with Madden 20. I used to get over 150fps in M19 with 0 issues. My PC specs arent terrible by any means and my machine and parts are well taken care of. Please EA Im begging you to fix this asap. I just wanna grind Madden again.
I'm pretty sure a lot of us have done all the steps that have been posted, including myself, and there has been no fix. My PC has crashed 3 times due to this game and madden 19 never did once. I don't know what exactly the problem is but hopefully you guys get it figured out. Pretty annoyed i havent gotten to play the game once in 5 days. Just been playing menu simulator 20 the past several days
