Forum Discussion
Are you using multiple monitors? What resolution do you have your desktop at?
- EA_Blueberry7 years ago
Community Manager
Do you get the same performance if you unplug the extra monitor?
- 7 years ago
I can try this when I get home later tonight as I am at work right now.
- 7 years ago@EA_Blueberry hi,i wanted to know is this basically an optimization issue or what?(dont have an extra monitor btw, and got the same problem as everybody else here today, also my pc meets the system requirements)
- 7 years ago
None of these things should be necessary.
It boggles the mind to think that all these adjustments should be made on the user's part just to make the game run at a reasonable level of optimization. If these are temporary solutions, fine. I get it. But these games should be basically plug and play, especially with high end systems like mine and many others who are having issues.
- 7 years ago
Someone suggested lowering crowd volume to 30 (which of course kills the atmosphere) but it seems to have an effect on the stuttering. I also think crowd volume is linked to sound efx because once I lowered crowd volume I heard less sound efx like tackling, etc. That probably shouldn't be the case. I didn't get a chance to further test theory because my trial period is about to run out. I think crowd/sound efx integration might be the culprit.
- 7 years ago
Yea i tried it and there was no luck ☹️
- 7 years ago
You didn't notice any reduction in stuttering Mr V?
- 7 years ago
Just tried the game again and things seem much improved. The announcers still stutter in their speech a lot, but it otherwise seems to play relatively smooth. Only an audio anomaly now. CPU and GPU utilization are high (90+), but I was able to maintain smooth play at over 100fps @ 1440p for the duration.
6600K @ 4.2
GTX 1070
431.60 NVIDIA driver
- 7 years ago@EA_Blueberry I just tried this and can confirm it is still freezing my PC. Unplugged my monitor, did a full PC restart, ran only Origin and Madden 20, the game crashed 5 plays into a solo challenge.
- 7 years ago
Yea my games been crashing my pc alot. Just did it for the 5th time so i think im gonna give up on madden this year
- 7 years ago
@frakker503Doing this got rid of the really bad stuttering/lag between plays but made the audio distortion worse and caused more of a minor but noticeable judder almost constantly. But also setting the priority to realtime makes the game run the best it has yet for me. The minor judder still occurs especially when the camera goes wide and on occasion i drop 10-20 frames for a 1 or 2 seconds but its fairly rare. Thanks for sharing this workaround dude, it helps alot and its something i doubt i would've tried myself.
- 7 years ago
The new update today wasn't so good in fact it didn't fix anything it made my fps go from 150 to 80, the realtime thing is now not working as before its lagging the game as before the update the game was playable, this sucksssssss hopefully on the 2nd a real fix will be evident.
- 7 years ago
@xxlordocelotxxAlso just discovered if you also set your audio processes to realtime also it almost completely eliminates the audio distortion and only causes slightly more stutter/judder.
@MattBFC19yea i'm really hoping for a "day 1" patch that fixes this, i've pretty much given up hope of getting a fix before then. Early access this year has been a disaster and i feel ripped off. - 7 years ago
Same issues here. I’ve tried every variation of the work arounds to no avail. I spent all of early access trouble shooting this issue. Definite rip off.
- 7 years ago@frakker503 Nope
- 7 years ago@EA_Blueberry So any updates? Its been 7 days and I've only been able to play the menu. This is getting ridiculous....
- EA_Blueberry7 years ago
Community Manager
Hey all,
The team is still investigating this and I'm afraid we don't have any updates on the progress at this moment, so we'll do our best to track down more info on this early next week. If you need 1:1 technical troubleshooting, our Live-Support team is available 24/7 at our Help site.Click here to contact an EA Advisor
Thank you for submitting the information we requested as we'll continue to make sure the team receives it. Appreciate the patience and if you stumble across any workaround fixes for this please continue to share them with the rest of the community.
- EA_Blueberry7 years ago
Community Manager
Have any of you tried playing on DX11 instead of DX12 to see if there is better performance. Another forum user posted some improved performance after doing steps in this post.
- 7 years ago@EA_Blueberry did that even before i started this post and while there was improvement it was minimal at best...
- 7 years ago@xxlordocelotxx Any idea if we are eligible for a refund? I can't remember the last time I purchased a game (and early access) and it was completely unplayable. If it has ever happened, it's been at least decades.
- 7 years ago
This is a joke, i feel cheated, I'm not going to buy a EA game anymore
- 7 years ago
Yeah, same here, i5 7600k, Gigabyte G1 Gaming 1070 GPU
Changing priority to realtime helped but, it's still not great 100% of the time!
Glad I haven't bought the game yet, figured Origin Premier for a month to see if PC community in the UK is dead or not was smart, now it seems there's bad performance, it was an even greater shout!
- 7 years ago
The issue here is that this is happening on PC. And we know how small and young the community is on PC. Madden was only made for PC last year and unfortunately developers don't care enough for us. PC is only used as a great "guinea pig" for checking out the new patch, before its released on Xbox and PS. It's completely the same as FIFA.
If this stuttering, audio chopping, solos freezing happened on consoles, EA would made it a huge priority and provided a solution in the matter of 48 hours. You can see how quick they solved the Quick Presentation thing. Even Kraelo mentioned on stream, so you know they can do things extremely fast. The fact we "buyers" have to find solutions ourself is shameful. To even dare to say some people resolved this issue by going to task manager>more properties>set realtime is amazingly hurtful to the players. It's not our job to find this solution or to even have issues. This is not a game that requires a good PC, let alone a super gaming PC, the settings are basically the same as last year and my PC gets better updates and drivers every month... And you guys can write about Origin Premier Access and cancelling it, it doesn't matter because the PC Madden community is like a drop in the ocean for EA. Most of people take Premier Access for other games like FIFA, BF etc..
It's nice for @EA_Blueberry to go so far and check this thread, but I am sure that maybe 2 or 3 people are working on this and it isn't getting enough attention it deserves. The game is out for over 10 days now and obviously if this were to be solved or had any priority, EA would find a solution. But of course Blueberry is not at fault here, he can only wait for something to happen..
I am really sad, because the game is much better than last year, but this problems are really annoying and it destroyed the experience for a lot of people. - 7 years ago
@SamcunianUK wrote:Yeah, same here, i5 7600k, Gigabyte G1 Gaming 1070 GPU
Changing priority to realtime helped but, it's still not great 100% of the time!
Glad I haven't bought the game yet, figured Origin Premier for a month to see if PC community in the UK is dead or not was smart, now it seems there's bad performance, it was an even greater shout!
Yea not even sure they plan to fix it either. Over a week later and “the team will take a look at it next week” is the response lol. Must have a pretty relaxed SLA over at EA.
- 7 years ago
Wow my post got deleted? What did I say wrong? Unreal.
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