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Bandit75238's avatar
Bandit75238
New Ace
2 years ago
Solved

There was an Error retrieving your currency balances

This issue has returned.  Was fine yesterday.  See the thread below for more info.  Madden 21 btw. https://answers.ea.com/t5/Other-Madden-Games/there-was-an-error-retrieving-your-currency-balances/t...
  • EA_Kent's avatar
    EA_Kent
    2 years ago

    Hey everyone, 

    I wanted to drop in and let you know that this error should be fixed now. 

    We appreciate you bearing with us while we were working on getting this resolved. 

Bill-Gorgonzola's avatar
Bill-Gorgonzola
2 years ago

About time. Thanks for that excellent communication EA is known for. 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
2 years ago

Hey everyone, 

I wanted to drop in and let you know that this error should be fixed now. 

We appreciate you bearing with us while we were working on getting this resolved. 

  • Mountainlion58's avatar
    Mountainlion58
    2 years ago

    “Error there was an error retrieving your currency balance” 10:26 02/23/2024

  • 98c068711ca90ba's avatar
    98c068711ca90ba
    2 years ago

    @Mountainlion58Same problem just happened to me about 10 minutes ago. I cant get past main mut menu. No challenges, no 1v1 or team modes. Uninstall didnt work.

    (madden 24)

  • bigkevk63's avatar
    bigkevk63
    2 years ago

    It’s back 

  • ChrisLoces1680's avatar
    ChrisLoces1680
    2 years ago

    Yep, happening to me . This is BS!!!!!

  • ChrisLoces1680's avatar
    ChrisLoces1680
    2 years ago
    @EA_Kent Still happening . I thought it was another Jamaal Williams glitch cuz I uninstalled his chem and it happened to me
  • keponlodin's avatar
    keponlodin
    12 months ago

    Issue is NOT fixed. Horrible job every damn year with Madden.

  • ChrisLoces1680's avatar
    ChrisLoces1680
    12 months ago

    Sane , again. How does this keep happening?

  • J_Raz0616's avatar
    J_Raz0616
    3 months ago
    @EA_Kent this ain’t fixed i can barely scroll around and i get a error everytime i try to do som

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