This is getting ANNOYING
I’m trying to play Face of the Franchise and the servers won’t even let me get through ONE game without losing connection. This keeps popping up: ” ERROR You have lost connection to EA servers. Sco...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@tornow41 Wanted to check if you're still seeing connection issues? If so which platform are you playing on?
Yeah, I'm still having issues. It disconnects at the worst times and I lose all the progress I've made.
I'm playing on an Xbox One.
- EA_Illium
Hi @tornow41 Thanks for the update, can we trying to go through the following steps first?
- Close other running games or apps, (for Series X|S also close others running in quick resume)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
