That also happens if you try to redeem the player cards with completed sets. You are able to redeem anything else, but not the player cards. They need to just take the whole thing offline and just fix it. Stop playing around and do your jobs.
EA Staff (Retired)Hey Everyone,
Thanks for letting us know about what you are running into with Madden 23, We have recently made some changes and I wanted to confirm if anyone is still getting the error message 'Our servers cannot process your request" When trying to play Madden 23?
If so please let us know the following:
Platform:
Persona:
What are you attempting to do when you get the error message?
When was the last time you got the error message? (Date/Time)
Are you able to complete other actions, or play other game modes?
What troubleshooting have you done?
PSN:Deanasaur11
Platform: PS5
Trying to play any mode in Ultimate Team; Head to Head, Solo Challenges, Solo Battles.
I received the last message 11/10/2022 10:30am
I’m able to play Online Head to Head Regular, Franchise Mode. I can’t play anything in MUT.
I’ve done Al the trouble shooting done or asked by EA help agents.
please Help
I'm having that same issuse I can't do anything in ultimate team right after I pulled 97 aka Hollywood brown and getting i got a toty 98 sauce gardrner I can't even use them idk what to do
Platform:PS;
PSN ID/Xbox GT:SamEatsThePain
Region:United States
Date this issue started (is it still happening?): The issue began on March 25th.
Is anything else happening? The only thing happening is I continue to get error after error when I try to load into a game in ultimate team.
what was the last action you completed(or last game played) before the error happened? I had signed into another account linked to my ea account which then caused this problem
Platform: Xbox series X
Persona: BowerTomato157
What are you attempting to do when you get the error message? Play challenges in MUT
When was the last time you got the error message? (Date/Time) 11/10/22
Are you able to complete other actions, or play other game modes? I can do solo battle and some challenges
What troubleshooting have you done? Reset xbox, new line and even tried on another xbox all to no avail
Play the challenges in ultimate team . I can usually play two of them then it lags and fails to load sometimes I get the server error sometimes I'm just left in limbo for fifteen minutes at a time
Platform: XBOX SERIE X
Persona: Scorpio3799
What are you attempting to do when you get the error message? All kind of challenges in MUT
When was the last time you got the error message? (Date/Time) Always, morning & evening
Are you able to complete other actions, or play other game modes? I can do so challenges, and sometines not
Platform: ps5
Persona: Bigbrotherconnor
What are you attempting to do when you get the error message? I am attempting to do a solo challenge
When was the last time you got the error message? (Date/Time) 7:58 pm
Are you able to complete other actions, or play other game modes? I am able to do other stuff just not certain solo challenges like the aka challenges
What troubleshooting have you done? I have closed the game and restarted my internet
The problem is still here, I up this topic. Can you do something, please..? Do you care about us ???
Unable to do Harvest challenges, TOTW, Legend, etc..
Just a shame, just saying.
I still have the error code as well
Platform: Xbox S
Persona:xBDC
What are you attempting to do when you get the error message? Advance MUT challenges
When was the last time you got the error message? (Date/Time) since purchasing, daily, last time Nov 21, 2022
Are you able to complete other actions, or play other game modes? Yes
What troubleshooting have you done? Uninstalled reinstalled the game and 3 troubleshooting chats online with EA ….no resolution
Platform😛s5
Persona:llinzz_457
What are you attempting to do when you get the error message? mut 23 challenges
When was the last time you got the error message? (Date/Time) 11/25/22 4:45 pm
Are you able to complete other actions, or play other game modes? I can do everything except challenges
What troubleshooting have you done?reset my app turned of ps5 changed lineup and visuals and nothing works
Platform: PS4
PSN: gregigy
Date: 11/27/22 11:35pm
i can’t play anything on madden that involves being online. Not mut, h2h, challenges, quick play, and even franchise. Has been going on for a couple days and I have tried re installing the game but nothing I do works.
Xbox Series X
Ladiator67
Cannot start solo challenges. Get message every time for weeks. Have hard reset. Reset lineup. Deactivated abilities. I can still play solo battles. Tried last on 12-6-22.
Platform:x box x
Persona: thinbrows16
What are you attempting to do when you get the error message? Trying to log into franchise "Itsmaddenthirty"
When was the last time you got the error message? (Date/Time) 12/13/22 1:21 pm central time
Are you able to complete other actions, or play other game modes? Yes
What troubleshooting have you done? I've tried everything. My other franchises that I started works but this franchise is the only 1 I play with my brother
i haven’t been able to play mut in 37 hours
Persona: Voltic_Fliczz
What are you attempting to do when you get the error message? Open ultimate team
When was the last time you got the error message? (Date/Time) 12/27/22 12:47 am
Are you able to complete other actions, or play other game modes? yes
What troubleshooting have you done? Restart PlayStation, restart game, delete and redownload game
