Community ManagerHey everyone,
Thanks for the info you've shared with us so far on this.
I wanted to follow up here and let you know we are still investigating this error. If you've been getting this error when you're trying to play Challenges, do you mind sharing a couple details for us?
Thanks!
Xbox one S
HarlemBuckets71
All challenges and head to head games
This has been a complete dumpster fire of customer support. it is nothing but a loop of you guys telling me to check my network connection which is not the problem at all.
I tried playing on my brothers account and it works just fine. how is that even possible it's as if my account which I have spent actual money on is blacklisted or banned from playing actual games. I have literally tried everything from making an entire new lineup to checking game options nothing works. I am so disappointed that this is how a big company handles issues like this. no tweets or announcements of any kind. and a support system that takes days to respond just to not give a solution.
PLEASE HELP
In fiscal year 2022, EA posted GAAP net revenue of approximately $7 billion. Headquartered in Redwood City, California, EA is recognized for a portfolio of critically acclaimed, high-quality brands such as EA SPORTS™ FIFA, Battlefield™, Apex Legends™, The Sims™, Madden NFL, Need for Speed™, Titanfall™, Plants vs.Jan 31, 2023
but I cant even call someone to ask them what is going on. what a joke.
