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ckillo223's avatar
3 years ago

Trying to play Challenges - Error "Our servers cannot process..."

Product: Madden NFL 23
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? I LIKE 2 KILLL
Date/time issue occurred November 10/ 0530
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I can’t play any game mode in ultimate team, anytime I try to play challenges. It automatically kicks me out and gives me an error code “ our servers cannot process your request at this time. Try again later.” When I try to play solo battles, it loads me all the way into the game, but when the game starts, it kicks me out and counts as a loss. It also gives me the same error.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure how you see it on my game
What happens when the bug occurs? It back to me out to the main menu
What do you expect to see? I paid $60 for a game that doesn’t work. I expect to see a working game. I didn’t even mention all the glitches in franchise mode or face of the franchise.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
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I can’t play any game mode in ultimate team

93 Replies

  • @EA_Kent I checked my lineup and I had both a Bo jackson HB and a bo Jackson SS card one on offense one on defense. I removed the defense card and now I can get into the second set of mold breaker challenges.
  • This is an old topic, but a new issue for me. I cannot play any of the older challenges (Ultimate Legends, TOTY, etc). The Rookie Premiere challenges still work though. I was able to play UL solo challenges last week. I am on PS5 and my PSN is SteeredBeef.

  • I cannot access solo season or mut practice. I keep gettin info on EA+