UNABLE TO DOWNLOAD PS5 digital version on disk console
Product: Madden NFL 21
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? Lecoute565
Date/time issue occurred 03/12/20202
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Practice Mode
Summarize your bug UNABLE TO DOWNLOAD PS5 digital version on disk console product unavailable or requires disk to download DESPITE buying a digital version.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? do it yourself...
What happens when the bug occurs? unable to download
What do you expect to see? the PS5 version being downloadable
PS4 Crash Reporting: Please copy the text you put in the crash report here. NA
What is the AMD or Nvidia Model Number of your graphics card? NA
Enter RAM memory size in GB NA
UNABLE TO DOWNLOAD PS5 digital version on disk console
product unavailable or requires disk to download DESPITE buying a digital version.
This should now be fixed. If you experience any issues upgrading your version of the game on next-gen consoles, please see this post on how to upgrade and contact our Support team further assistance.
How to Upgrade: https://answers.ea.com/t5/Game-Information/Madden-NFL-21-Next-Gen-Update-How-to-Upgrade/m-p/9813694#M2386
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