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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey all,

Thanks for the information. Are you all playing through the EA Play trial, or are any of you seeing the same issue with the full game as well? 

/Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi everyone, 

I'm working on gathering up some additional information on this. When you have the chance can you please provide the following info? 

- Which platform are you playing on? 

- What is your Xbox Gamertag, PSN ID, or EA Account ID?

- Are you on the EA Play trial, or is it the full version of the game? 

Thank you!

/Kent

  • Twerkin_Pancake's avatar
    Twerkin_Pancake
    5 years ago

    PS4 

    Twerkin_Pancakes

    Full game I purchased the 60$ version it shows purchased full game in my game library But it won’t let me into the game I get stuck at buckiling chinstrap everytime 

  • Lefteye82's avatar
    Lefteye82
    5 years ago
    • Console - XBOX ONE
    • Gamertag - Lefteye82
    • Version - EA Trial (installed to external HDD)
    • Stuck at "Showtime" approx 90% loaded
  • barrettp05's avatar
    barrettp05
    5 years ago

    ps4

    itsBEAR_05

    trial

    i am willing to give it a little time to get fixed but I don’t see any reason to buy madden 21 at this point based off of the trial

  • NorCalNavyMike's avatar
    NorCalNavyMike
    5 years ago
    @EA_Kent Good afternoon, my details are as follows:

    Platform: Xbox (have tried on 🏈 Xbox One X systems, including complete hard reboot of the system, uninstall/reinstall of the game, deletion of Saved Game content from the consoles)

    Gamertag: NorCalNavyMike

    Mode: EA Play Trial, approximately 9 hours left of same (Trial activated during the initial M21 launch timeframe; have not had much time to actually play, DID successfully work for me to login and check drops/packs/basic functionality until approximately 1-1.5 weeks ago).
  • BringbackX's avatar
    BringbackX
    5 years ago

    @EA_Kent @i am playing on ps4. using the way trial, my psn is McSlimey-_- and every time i try to load it up i  get stuck on the showtime portion of the loading screen. i really want to enjoy the trial of the game but i won’t be able to play at all if the 10 hours is spent trying to load the game. please do something about it please email me @[edit: email address removed]. i’d very much appreciate it. 

  • xedious's avatar
    xedious
    5 years ago
    @EA_Kent playing the trail and stuck on flipping the coin for an hour
    PS5
    Psnid: xideous
  • mrniceguyx559x's avatar
    mrniceguyx559x
    4 years ago

    Mrniceguyx559x 

    Xbox one

    Full game

    Stops on "breaking the huddle" wont load into game. Paid 60$, waited for a DL, uninstalled and redownloaded. Still wont work.

    Smh

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