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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @DankRed_18, 

Are you still getting stuck at the same spot when you try starting up the game? If so, can you let me know which platform you're playing on? 

/Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Thank you for sharing your details, everyone. 


    I have forwarded this up to the team for a look. If I hear back with any updates I will follow up here and let you know. 

    Thanks again!

    /Kent

    • Thorsauruss's avatar
      Thorsauruss
      5 years ago

      I am experiencing the same issue on PC with the EA Play pass. I also noticed issues last night before the update where my game was suddenly having screen tear issues out of the blue.

    • Dayday050610's avatar
      Dayday050610
      5 years ago

      My ps tag: Dayday_0506

      I downloaded the trial I had ps4 plus at the time so I’m guessing it was free.

      Does any have a fix yet?

      And if it involves the full game I will get it.

    • StefanGrey's avatar
      StefanGrey
      5 years ago

      Just adding my name to the list:

      Gamertag: StefanGrey
      Console: Xbox One
      Version: Trial

      Get to "Showtime, get a message about servers unavailable.  I know everything connects fine on my end because I can get into the trial for NHL 21.  Reinstalled, rebooted, everything.  Still no luck.

      Back to Flutie College Football it is.

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