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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey all,

Thanks for the information. Are you all playing through the EA Play trial, or are any of you seeing the same issue with the full game as well? 

/Kent

Awesomeman2336's avatar
Awesomeman2336
5 years ago
@EA_Kent my friend is experiencing it with the full game it just gets stuck on buckling chinstrap for my friend and we're tryna play franchise
  • phillipcape05's avatar
    phillipcape05
    5 years ago
    @Awesomeman2336 I got a potential fix for you, if your friend has another account on his playstation log into that name, load up madden and switch over to your other account, and it should work , let me know if that works or not.
    • phillipcape05's avatar
      phillipcape05
      5 years ago

      That should also work for anyone else as a short term fix, ( if ur not banned ) if u log into another ps account, load up madden ,and switch over to the account your trying to play on it should work. If you do this and cant get into mut, its cause your fasely banned.. and most likely will never get fixed...Ea just doesnt care.     Why am i not a community manager moderator,  i have helped more people in the past 21 days than all of Ea emoloyess have in the past year pretry sad...

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