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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

Awesomeman2336's avatar
Awesomeman2336
5 years ago
@EA_Kent my friend is experiencing it with the full game it just gets stuck on buckling chinstrap for my friend and we're tryna play franchise
phillipcape05's avatar
phillipcape05
5 years ago
@Awesomeman2336 I got a potential fix for you, if your friend has another account on his playstation log into that name, load up madden and switch over to your other account, and it should work , let me know if that works or not.
  • phillipcape05's avatar
    phillipcape05
    5 years ago

    That should also work for anyone else as a short term fix, ( if ur not banned ) if u log into another ps account, load up madden ,and switch over to the account your trying to play on it should work. If you do this and cant get into mut, its cause your fasely banned.. and most likely will never get fixed...Ea just doesnt care.     Why am i not a community manager moderator,  i have helped more people in the past 21 days than all of Ea emoloyess have in the past year pretry sad...

  • Dayday050610's avatar
    Dayday050610
    5 years ago
    @phillipcape05 Didn’t work. Worked 3 hours ago but I needed an E.A account. It won’t load. This is definitely an EA issue.
  • Renamed9343221's avatar
    Renamed9343221
    5 years ago

    @phillipcape05Hello ! Thank you, but don't work ! My EA account wasn't banned (I can launch EA Play Application, and play Madden 20).

    Do you think that my Madden Trial version is locked ? if it's the case, EA could give me a message like that : "Sorry trial version is finished, would you buy the full game ?" , no ?

  • phillipcape05's avatar
    phillipcape05
    5 years ago
    @Renamed9343221 ya a ban on 20 wont affect 21 but regardless, sorry it didnt work i tried to let everyone know a trick i use to at least play franchise when its not loading up for me. Ea sucks, they wont even give me a reason they wont let me play for the past 22 days now there a joke for real.
  • Renamed9343221's avatar
    Renamed9343221
    5 years ago
    @Renamed9343221 I delete Madden 21, delete all profile and data save from my PS4. After : I download Madden again, and nox progression bar blocks at 'Showtime'.
    And I don't think i'm banned, because I don't do anything for that.
    Perhaps I played more than 10H on trial, but game could give me a reason, not ban directly ? It's not my fault if each time I tried to play trial version, it worked (before it blocks)...

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