Forum Discussion

xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Thank you for sharing your details, everyone. 


I have forwarded this up to the team for a look. If I hear back with any updates I will follow up here and let you know. 

Thanks again!

/Kent

StefanGrey's avatar
StefanGrey
5 years ago

Just adding my name to the list:

Gamertag: StefanGrey
Console: Xbox One
Version: Trial

Get to "Showtime, get a message about servers unavailable.  I know everything connects fine on my end because I can get into the trial for NHL 21.  Reinstalled, rebooted, everything.  Still no luck.

Back to Flutie College Football it is.

    • StefanGrey's avatar
      StefanGrey
      5 years ago

      Unfortunately, no. 

      • StefanGrey's avatar
        StefanGrey
        5 years ago

        So, from what I was reading on Operation Sports, they think it's less of a bug and more of EA being lazy/incompetent.  They had a free play weekend and couldn't figure out how to shut it off, so they just broke all trial versions

Recent Discussions