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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @ruger76. 

Do you have Madden installed on an external drive, or is it using the hard drive that was included in your PS4? 

/Kent

yogalak's avatar
yogalak
5 years ago

@EA_Kent;
For me, same problem on my PS4 (Trial), directly installed on internal drive.
I delete game, all data files (profile, save, and so on), download again the game : same problem.
FYI : EA Play application and Madden 20 (bought on Bluray) work fine, account is good.
Tested on my Internet connexion and mobile connexion : same problem, since patch installed oct, 5 for me (but I didn't play between 1-5 oct)

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