Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? mrelmo007
Date/time issue occurred 10/14/2020
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? dont have one cant even load the game to make one
Summarize your bug Wont start on ps4 or xbox one
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Put yourself in consumer shoes
What happens when the bug occurs? Wont start
What do you expect to see? The game
PS4 Crash Reporting: Please copy the text you put in the crash report here. Its not cradhing it wont load pass the "showtime" loading bar it sometimes after not loading past loading bar message a message will pop up saying ea servers are not available or on ps4 will say checking connection but nothing happens its not my internet i have a really fast connection get between 75/100gb
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I purchased ea play for both my xbox one and my ps4 i have madden 21 installed on both and neither will load pass the showtime loading bar after awhile sometimes a screen will pop up and say EA servers are not available but madden 20 loads up 🤷
