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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey all,

Thanks for the information. Are you all playing through the EA Play trial, or are any of you seeing the same issue with the full game as well? 

/Kent

cubanprophet's avatar
cubanprophet
5 years ago
@EA_Kent Yes through the trail version. And stays stuck on buckling chinstrap...
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Thanks for following up, everyone. 


    This issue is still under investigation, but there is one thing I needed to confirm. Has anyone tried playing Madden 21 with a different PSN ID on the same console? If so, were you able to start up the game without any issues? Are you only getting stuck on the loading screen with a particular account? 

    /Kent

    • chbeta94's avatar
      chbeta94
      5 years ago

      I have only one account on my PS4. 

      It gets stuck on "Showtime!" On PS4 and Xbox 1X.

      My EA Play account is active on both.

      My ps+ and gold is active.

      I want the trial version to see if I buy the game or not. I lost more than 1h on xbox and 30 min on ps4 and haven't play the game. Sorry, but it seems like I won't be purchasing the game this year. Gonna wait for the 2k version of it. 

      I only have EA Play bc of the Madden games. 

      I've cancelled my subscription on both. 

      Once I know for sure the full game and the trial version is working, I'll get back. Untill then, #NFLdropEA

    • BriannCGY's avatar
      BriannCGY
      5 years ago
      @EA_Kent Tell me who would spend another $5 on a pathetic company that is EA. I cannot imagine anyone having EA access on two accounts on the same console. This issue hasn't been addressed and consumers haven't been compensated. Atrocious product from all the games this year on this trash subscription. How they charged full price for uncompleted games should be illegal. We get it, you guys didn't have time to finish because of the circumstances this year. But this has to be the hilarious attempt at making a video game. No disrespect to the genuine talent there, because they needed time and a voice and they didn't get it because of those greedy weasels in authority. This basic problem literally been going on for weeks and seen absolutely no effort to change it. If next gen is going to be different, than address that. When EA play goes to Game Pass, a larger network of gamers will realize the disgrace that is EA if these basic bugs are yet to be concerned upon. I only play sports video games and its a disgrace that these are my options.

      FIFA 21 - haven't even updated player faces
      - career mode schedule is not true to the IRL material
      - europa league groups not fixed in (UCL is however)
      - player career mode hasn't changed in the slightest (Alex Hunter for 3 years is the clearest example of deaf tone)

      NHL 21 - nobody plays it (cannot play online)
      - no roster update even following launch and free agency
      - slow menus (again x7)
      - ratings are awful (clear the developers don't watch hockey)
      - NHL 15 IS A DISGRACE AND WAS A CRIMINAL OFFENCE THE WORST GAME IVE PLAYED (BOUGHT DISCOUNTED)

      NBA LIVE - there's a reason why EA haven't made another installment in the live franchise game in 2 years (it is dreadful)

      MADDEN 21 - literally can't play it
      - heard a lot of bad things, fact that it has already been
      discounted at retail stores shows the severity of this shame

      UFC 4 - missing key fighters (top 10 ranked)
      - childish submission system
      - redundant career mode

      Enjoy my $5, you will not be getting another dime.
      Send this to people in position of power.
      Thanks,
      Brian

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