Forum Discussion

5 years ago

Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...

EA_Blueberry
5 years ago
The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault.

Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

See you on the field!

EA_Kent

Community Manager

5 years ago

Thanks for following up, everyone.

This issue is still under investigation, but there is one thing I needed to confirm. Has anyone tried playing Madden 21 with a different PSN ID on the same console? If so, were you able to start up the game without any issues? Are you only getting stuck on the loading screen with a particular account?

/Kent