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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Thanks for following up, everyone. 


This issue is still under investigation, but there is one thing I needed to confirm. Has anyone tried playing Madden 21 with a different PSN ID on the same console? If so, were you able to start up the game without any issues? Are you only getting stuck on the loading screen with a particular account? 

/Kent

chbeta94's avatar
chbeta94
5 years ago

I have only one account on my PS4. 

It gets stuck on "Showtime!" On PS4 and Xbox 1X.

My EA Play account is active on both.

My ps+ and gold is active.

I want the trial version to see if I buy the game or not. I lost more than 1h on xbox and 30 min on ps4 and haven't play the game. Sorry, but it seems like I won't be purchasing the game this year. Gonna wait for the 2k version of it. 

I only have EA Play bc of the Madden games. 

I've cancelled my subscription on both. 

Once I know for sure the full game and the trial version is working, I'll get back. Untill then, #NFLdropEA

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