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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

WoodTinker's avatar
WoodTinker
5 years ago

Gamertag: XZX Legend06

Platform: Xbox

Last attempt to launch: 11/13 at 5:00 p.m est

I can get pass the loading screen but when I click any mode, it freezes and doesn't let me in.

WoodTinker's avatar
WoodTinker
5 years ago

I think the issue might be that ea play merged with xbox game pass and you can't buy ea play by itself anymore. I have xbox gamepass so I should be able to play the trial. I already played 5 hours of it.

  • PLEVHEAD's avatar
    PLEVHEAD
    5 years ago
    @WoodTinker It happens to me on PS4, so it shouldn’t be due to that.
  • Jono078's avatar
    Jono078
    5 years ago

    PSN ID- Jonopich
    Platform you play on- PS5
    Last time you attempted to launch the game (date & time/timezone)- 13 November 2020 - 11:00am AEDT
    Are you stuck at the loading screen or unable to select any game modes at the menu- Either wont connect to servers and cant select menu items OR ill get a screen saying Im not subscribed to EAPlay and cant get passed this screen.

    Really hoping this is fixed soon because this is just about the only reason I bought EA Play.

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