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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

LEEYJ4745's avatar
LEEYJ4745
5 years ago

I'd like to share my case and how to solve it. (Please understand that I am not good at writing sentence in English.)

In my case, the loading had stopped at "show time" progress and I tried to reload again and again. (I have PS4.)

And then once, an alarm message popped up below.

"Failed to update the latest roster, do you want to try again or skip?" (not exactly but it was like this.)

Anyway, I clicked the skip and load the game completely.

And I thought this problem might be related with sort of network things and so I went to the setup menu and unclicked every options that seemed to be related with network like 'sharing something to the friends". (I am sorry I can not remember exactly but you can find it easily.) 

And now, I enjoy NFL 21 without any loading problem.

I hope my experience can be helpful.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago
@LEEYJ4745 wrote:

I'd like to share my case and how to solve it. (Please understand that I am not good at writing sentence in English.)

In my case, the loading had stopped at "show time" progress and I tried to reload again and again. (I have PS4.)

And then once, an alarm message popped up below.

"Failed to update the latest roster, do you want to try again or skip?" (not exactly but it was like this.)

Anyway, I clicked the skip and load the game completely.

And I thought this problem might be related with sort of network things and so I went to the setup menu and unclicked every options that seemed to be related with network like 'sharing something to the friends". (I am sorry I can not remember exactly but you can find it easily.) 

And now, I enjoy NFL 21 without any loading problem.

I hope my experience can be helpful.

@LEEYJ4745 

Are you referring to the Network Settings within Madden or from your PS4 Network Settings?

  • itsjeezus's avatar
    itsjeezus
    5 years ago

    Itsjeezus88

    xbox one 

    11:00pm pst 

    can’t get past the main menu. 

    • loganb007's avatar
      loganb007
      5 years ago
      Do we know if this issue is only with the trial or with the full game as well? I’m scared to buy the full game and get the same error I did on the trial.

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