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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

Hey, Madden Community.

We are currently aware of players having trouble getting past the loading screen or attempting to play a game mode at the menu for the Madden NFL 21 Play First Trial. We're asking you to provide the following information to help aide the team in discovering what's causing this to happen, as it is not impacting all EA Play members.

Please provide us:

  • Gamertag/PSN ID
  • Platform you play on
  • Last time you attempted to launch the game (date & time/timezone)
  • Are you stuck at the loading screen or unable to select any game modes at the menu
1990parky's avatar
1990parky
5 years ago
  • Gamertag/PSN ID - parky1712
  • Platform you play on - PS4
  • Last time you attempted to launch the game (date & time/timezone) 22/11 15:00 GMT
  • Are you stuck at the loading screen or unable to select any game modes at the menu - The game says 'ea servers not available at this time' when I load up the game so it then won't let me select any game modes
  • NoGimmmicks35's avatar
    NoGimmmicks35
    5 years ago

    I'm having the same issue. Played two hours, now it gets to the menu screen but won't advance past that screen when I select something.

    Hey folks: as long as you plan to mindlessly hand over more money to EA for this game, STOP COMPLAINING!!!!!!! EA doesn't care, and they haven't for over a decade, BECAUSE THEY HAVE A MONOPOLY! So unless you're willing to put up with the bs in lieu of a decent enough, albeit not nearly as good as it could be nfl Sim, STOP WHINING!!!! It's folks like yall that keep spending money on a subpar product that perpetuates this kind of behavior. If the game is good enough for you and you wanna tolerate the bs, that's fine. But if you're sick of it, DON'T GET THE GAME BECAUSE EA DOESN'T CARE!

    /End rant 

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