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xxzkullsxxwr89's avatar
xxzkullsxxwr89
5 years ago
Solved

Unable to load up Madden on EA Play First Play Trial - Stuck on loading screen

Every time I load up madden 21 ea access, The loading bar to get into the game freezes and my screen darkens. I tried redownloading the game still won’t work I have wasted 30 minutes of the ten hours...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    The full game is now LIVE on EA Play! If you do not see it available to download, please try power cycling your console and re-open the EA Play App to see it listed under The Vault. 

    Official tweet: https://twitter.com/EAPlay/status/1366810545677041665

    See you on the field! 

ekennedy50528's avatar
ekennedy50528
5 years ago
  • Gamertag/PSN ID: AntelopePride09
  • Platform you play on: Xbox One
  • Last time you attempted to launch the game (date & time/timezone): 12:15 ET
  • Are you stuck at the loading screen or unable to select any game modes at the menu: Unable to select game modes
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

Thank you for the continued support with these account examples.

  • 1990parky's avatar
    1990parky
    5 years ago

    Any idea when there will be a fix?

  • Oshri911's avatar
    Oshri911
    5 years ago
    • Gamertag/PSN ID:  raikoh_911
    • Platform you play on:  PS4 Pro
    • Last time you attempted to launch the game (date & time/timezone): 11/24/2020 @ 21:00 GMT
    • Are you stuck at the loading screen or unable to select any game modes at the menu: Get to the Press X screen, load progress bar gets about 2/3 of the way up and I get a message saying the EA servers are not available and the trial cannot be played offline. Loads into main menu but all buttons are unresponsive except for the messenger.
  • lagosboytabiodu's avatar
    lagosboytabiodu
    5 years ago

    Still does not work after update

  • raiderfishy's avatar
    raiderfishy
    5 years ago

    @EA_Blueberry
    Gamertag/PSN ID: Raider-Fishy
    Platform you play on: PS4
    Last time you attempted to launch the game (date & time/timezone): 11/25/20 1:48 pm PST
    Are you stuck at the loading screen or unable to select any game modes at the menu: Unable to select game modes. It says the servers are unavailable and that I'm required to be connected to the servers to play the trial.

  • Soulcr3wdYomam's avatar
    Soulcr3wdYomam
    5 years ago
    • Gamertag SOULCr3wdYomam
    • Platform you play on: Xbox
    • Last time you attempted to launch the game (date & time/timezone): Tuesday, Nov 25 @ approx 3pm Bst 
    • Are you stuck at the loading screen or unable to select any game modes at the menu: Both scenarios have occurred, with being stuck at the loading screen more common until approximately 1-1.5 weeks ago. Now, I typically do reach the game’s main menu (but) that screen does not load completely, often with missing menus/text and non-functional options for virtually all content
  • waqypaqy's avatar
    waqypaqy
    New Traveler
    5 years ago
    @14Johnson14 wrote:
    @NotJohnSmoothBecause it absolutely not a priority to them.

    I can guarantee you if this was affecting MUT I.e. Their main revenue stream, it would be resolved within hours. 

  • 14Johnson14's avatar
    14Johnson14
    5 years ago

    That’s why I cancelled my EA Access subscription and recommended others do the same. 

  • raiderfishy's avatar
    raiderfishy
    5 years ago
    @EA_Blueberry
    Gamertag/PSN ID: Raider-Fishy
    Platform you play on: PS4
    Last time you attempted to launch the game (date & time/timezone): 11/30/20 2:50 pm PST
    Are you stuck at the loading screen or unable to select any game modes at the menu: Unable to select game modes. It says the servers are unavailable and that I'm required to be connected to the servers to play the trial.
  • raiderfishy's avatar
    raiderfishy
    5 years ago

    @EA_Blueberry
    Gamertag/PSN ID: Raider-Fishy
    Platform you play on: PS4
    Last time you attempted to launch the game (date & time/timezone): 12/1/20 11:00 am PST
    Are you stuck at the loading screen or unable to select any game modes at the menu: Unable to select game modes. It says the servers are unavailable and that I'm required to be connected to the servers to play the trial

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