6 years ago
Unable to recieve security codes
Currently I am unable to recieve the security codes to verify and be able to log into the mobile l app does anyone have a fix for this issue?
If you lose your phone, the authenticator app fails, and you can’t access your email address, backup codes are the only way to sign into your EA Account from a new device. You can view and renew these codes in your EA Account Security settings.
Don’t have your backup codes written down or having trouble setting up Login Verification? Contact us for more help.
https://help.ea.com/en/help/account/origin-login-verification-information/#backup-codes