Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred 8-22-19
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug The online compare stats option is simply a grey box
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play head to head for more than a week
What happens when the bug occurs? The rankings and statistics are non existent
What do you expect to see? My ranking and stats
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Head to head rankings unavailable
I'm hopeful the proposed solution from @EA_Barry in this thread https://answers.ea.com/t5/Bug-Reports/Madden-20-online-H2H-rankings-not-showing/td-p/8071427 will fix this problem. There might be a little hope here guys!
