Unknown login error occurred
Since yesterday around noon eastern time I have been unable to login to madden 23 servers on my ps5. My internet connection is working with other games. I can’t play any game modes online. I un...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey Everyone, can you try the following and let us know if you continue running into this issue?
- Connection and Advance Connection Guides
- PC - Check any AV or Firewall that might interfere/control network traffic
- Check your Modem/router settings for anything that may block/interfere with network traffic
- Switch from Wi-Fi to ethernet, or if unable move closer to your router.
- PC - Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Console - Remove then re-add your Gamertag
what do u mean by remove then re add ur gamertag
- EA_Illium
Hi @johnny_schirfy @Bojangle83 For Xbox if you're running into the error you can find information on removing and Re-adding your gamer tag here.
As written, I have a ps5
i also have a ps5
That didn’t work, now I’m stuck on loading screen on Xbox series s
