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Dobeezy3zy's avatar
Dobeezy3zy
Not applicable
3 years ago
Solved

Upgrading from Xbox One to PS5 (transferring MUT account)

I currently own Madden 23, All-Madden edition, for Xbox One. The console is a dinosaur and I'm finally ready to upgrade. After diligent research, I would like to switch to a ps5. However, I do not wa...
madden nfl 23
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    HI @Dobeezy3zy Thanks for reaching out on the forums and letting us know where you want to take your game. To confirm we do not offer a service to move progress from one platform to another (either in actual progress or account value). 

    Moving the same save from platform to platform has been called cross-progression or cross-save, which was not included with Madden 23, If you move to the next generation of your platform (so from Xbox one to Series X|S) on the All-Madden edition you will have an option for duel entitlement, for more information on this check out our FAQ page. 

    https://www.ea.com/games/madden-nfl/madden-nfl-23/dual-entitlement

    Aside from this we would not be able to provide additional assistance here or through our support. 

    Thanks!

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

HI @Dobeezy3zy Thanks for reaching out on the forums and letting us know where you want to take your game. To confirm we do not offer a service to move progress from one platform to another (either in actual progress or account value). 

Moving the same save from platform to platform has been called cross-progression or cross-save, which was not included with Madden 23, If you move to the next generation of your platform (so from Xbox one to Series X|S) on the All-Madden edition you will have an option for duel entitlement, for more information on this check out our FAQ page. 

https://www.ea.com/games/madden-nfl/madden-nfl-23/dual-entitlement

Aside from this we would not be able to provide additional assistance here or through our support. 

Thanks!

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