Visual Bug When Opening Card Packs or Set Rewards
Product: Madden NFL 23
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? xchrispeex
Date/time issue occurred 9/29/2022 5:30 PM PST
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug When opening single card packs or set rewards the opening animation and card options menu is compressed and moved to the top left corner of the screen. The player options menu is obstructed. The "compare" players option is blocked and I am unable to see the other players. The "auctions" screen menus and information is partially obstructed by other overlying text or graphics.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open any single card pack from a reward or completed set
What happens when the bug occurs? The card opening animation and options menus are compressed and pushed to the top left corner of the screen.
What do you expect to see? The card opening animation and options menus remain full screen and are not obstructed.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
The first image shows the pack opening animation compressed and pushed to the top left.
The second image shows the unopened packs screen.
The third image shows the player/card options menus that are obstructed.