Product: Madden NFL 21
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID? Dr-BlackHammer
Date/time issue occurred 4th December 2020
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Champions
Summarize your bug Weekend league stating I have not qualified on both ps4 & ps5 versions , despite playing two games of it this weeks event .
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? N/A
What happens when the bug occurs? On both versions of the game the main Ultimate Team page states i have qualified for the event, but when you click on the event it says i have not. I qualified for the event last week through my performance in weekend league.
What do you expect to see? The remaining 23 playable weekend league games.
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A
I qualified for this weeks weekend league event through my performance last week. I started the event on my ps4 (due to the delay in launching dual entitlement for non North American players) playing two games, winning one game and losing the other. Dual entitlement then went live so I updated the game on my ps5. I went back to the ps4 version to continue playing weekend league (as ea have stated you can only complete the event on the version you started it on), but it is now locked, stating i haven't qualified.
I have subsequently tried it on the ps5 version and it is also locked on there. I have raised a ticket with ea help and spoken to one of their engineers, there response was (unhelpfully) that they haven't experienced this issue before, and to raise it as a bug on here. I'm not really sure how the community could possibly help fix an issue that's caused by their game being broken, but I've done what they asked.
I'm glad that they amended the monthly rewards for all of us that were screwed over by the DC week, but I had finished last week in 'all star" and if I could play the game, could potentially get "mvp" for the month (my best finish so far). But I now can't play the game and as they've changed the thresholds im sitting at "star". it's a bit of a joke. Anyway I've attached some screenshots of the issue. Hopefully somebody from ea see's this and can help.
