Why does madden 21 not launch on Xbox one ?
My madden 21 Will not launch on Xbox one ? Every other game works I’ve tried uninstalling and reinstalling nothing works, it just shows Lamar Jackson loading screen then dashboard.
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHi, @Kinger2223
Let's get this fixed for you.
Do you own the game digitally or are you trying to play it through an EA Play/Xbox Game Pass membership? Curious to know how you're installing it and whether you have anything plugged into the USB slots on the console.
Have you tried loading up the game from both a WiFi or wired connection and rebooted the router to see if it could be network related?
I have the disc version of the game. I have nothing plugged into the USB ports and my connection is all good.
- EA_Blueberry
@Kinger2223
Let's see if it's connectivity related. Can you try disabling the internet from the Xbox and then insert the disc. Let me know if you can get in that way.I disconnected from the internet, still will not work
- EA_Blueberry
Good to know. Can you let me know if rebooting the network can help you reconnect? If you're not able to connect from multiple EA accounts this narrows it down to a hardware or network issue. Please check all the steps in here and confirm with me once they're all done whether they helped fix it for you or not.
Connection Troubleshooting
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
