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DatBoiDanG's avatar
DatBoiDanG
3 years ago
Solved

Xbox Sereis X - Desync issue

Product: Madden NFL 23
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? Afrodondada
Date/time issue occurred Xbox Launch
What type of issue do you have? Gameplay
Which mode has this happened in? Online head to head
Summarize your bug Desync
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Head to Head
What happens when the bug occurs? Desync message
What do you expect to see? Help
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Been 3 years 

madden nfl 23

8 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @DatBoiDanG When you have a moment can you try running through the following steps and check if this continues?

    • Try the steps in our Connection and Advance Connection Guides 
    • Open you're Xbox NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Remove then Readd Gamer Tag to console 
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @DatBoiDanG To confirm do you get this after every match for the past 3 Madden titles, or when launching into MUT?
  • DatBoiDanG's avatar
    DatBoiDanG
    3 years ago

    It shouldn’t be this hard… I can’t get on mut cause I don’t even know where to start. I don’t even know how to play competitively, I don’t even see a option for that and the online leagues are either private or only have only one player in the league. Soooo

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @DatBoiDanG Wanted to confirm with the latest TU3 if you still see the same error message?
  • DatBoiDanG's avatar
    DatBoiDanG
    3 years ago

    Yes, so far still having same issue. And just tried to play the KO mode and it’s doing the same problem there for me also

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