[xbox x] game crashes constantly (in various modes)

I've been having the same issue myself as soon as I got the game yesterday, but for me what was kind of weird when I was using the trial from ea play (being a game pass ultimate member) from wenesday-thursday I didn't have any issues... but as soon as I bought the physical copy friday and started playing offline franchise I've been having issues where it would crash and send me to the dashboard and then it would cause the Series X to shut off.