Community Admin
@jackcasper49 wrote:
@Canucksedge I did see this posted on EA Help Twitter in response to a complaint ...
I understand you are facing crashing issues with Madden NFL 22 on Xbox Series X and that must be really frustrating. This issue is something we are aware of and are actively tracking in a ticket we have opened for the subject. Our game team is working on resolving the issue as soon as possible. Please keep an eye on our social media pages and forums for any further updates. Hopefully, you won’t have to wait too long.
Hey, Madden Community.
I wanted to jump in here to reassure you this is being actively looked at by the teams and we'll provide updates for you all here as soon as we can. I was not available in the last week and just came online today, I'll be chasing this down for you this week and keep you all informed on it's developments.
To confirm from those that are crashing, is it only happening to you in Offline Face of the Franchise? I see one other person mention it was happening in MUT too.
We'll be passing info shared in this thread over to the team to help aide them in getting this addressed as quickly as possible.
We apologize for this type of experience at the game's launch and completely understand it's not ideal. We appreciate your patience in the meantime. Let us know if you have any further questions or concerns.
- EA_Blueberry
I am having an issue as to where I can’t play any games on my main account, I receive the message our servers cannot process your request at this time, please try again later. I can however play on alternate accounts of my children linked to the same email. I disconnected one of my accounts as an attempt to fix the issue but it did not work. I can play on the disconnected account. I accepted the terms of service on all my kids accounts that are linked and they can play. However my main account has receive this message for the past 6 days. I contacted EA support numerous times and tried all their fixes non have worked. I reached out to EA help on Twitter and they directed me here….. I am lost for answers and have paid money for a product I can not play an account I have used since the original Xbox on madden.
this even happens to madden 22 xbox series x if your just sitting on the main menu without going into any mode.
how something like this slipped through is laughable. was happening during ea access and something this common surely would of been in beta? if so thats what like 2 months and still no fix?
