Community Manager
@mayorjeffe wrote:
So I have had the same issue as everyone else here. Franchise mode.. lasts about 5-6 minutes before crashing on Xbox series x. After trying many many many many things I have found it only happens in the menus, ( editing roster, trades, signing free agents, scouting). I was able to still play the games without crashing( 9 minutes quarters). So if you can get through the initial part of getting your team together ( when it crashes it always saved my last move) and keep loading back up after it crashes then playing the season games shouldn’t crash as it hasn’t for me. What I am unsure about is the draft as I have not got that far and if it will crash during that. Hopefully this issue gets fixed soon but judging by the fact that the EA rep thought the issue was something plugged into the USB…. I’m not holding my breath.
@mayorjeffe
There have been cases in the past like with FIFA where if the Guitar Hero Dongle was attached to the console it caused players to get stuck on the loading screen. In UFC 4 a custom Gamertag profile picture that isn't part of the Microsoft default versions was causing performance issues.
What we're trying to do is locate a common denominator while the team is investigating this. We're passing along the info players are providing here to help aide them. In the meantime, what I'm trying to do is find a viable solution to help get you in the game in the meantime because this is not impacting every Xbox Series X or PlayStation user that has the game. There is something happening either on the account side or console side leading to this behavior which we're attempting to locate.
Do any of you still have the Madden Technical Test installed on your console?
its going on in every mode i have lost 4 weekend leagues because of it. i spent 120 bucks at launch and some more on packs for mut. im done playing this game until its fixed. they better hope its not over heating the system and bricks my xbox. i had this issue in the beta as well. how was this not fixed.
i love this game for me so much better then last year but i cant freaking play it its not cool
Product: Madden NFL 22
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? Phierdon
Date/time issue occurred Everyday
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Game crashes my console, it’s already bricked two had Microsoft fix them and send them back and the game still does it, it’s an EA issue and I now have receipts
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Um I have it on live stream so I have the videos to send you of the bug so you can find it
What happens when the bug occurs? Screen flashes green then black
What do you expect to see? I expect to see a month worth of make rights, since I know EA won’t repay me for the extra two consoles I bought
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Weird says unsupported extension type, go to twitch.tv/phierdon plenty of videos of it crashing. It’s been a month and no fix. A month worth of make rights sure sounds nice
