Forum Discussion
EA_Blueberry
Community Admin
5 years ago@elaurant01
We've unfortunately not been able to identify a workaround fix that can be changed from your end. :\
We've unfortunately not been able to identify a workaround fix that can be changed from your end. :\
5 years ago
@EA_BlueberryWill there be any compensation that makes up for this?
- 5 years ago
I contacted EA help about this very topic. His answer was a blatant no. The game can be refunded by xbox/microsoft very easily but if you wish for compensation in game for loyal players i was told no.
- 5 years ago@elaurant01 Well they're lying about Xbox refunds, they straight up said no several times...
- 5 years ago
You misunderstand my comment by the sound of it. Not the refund of the console, xbox/microsft will refund the game if you got it through the microsoft store. I was offered one when i was talking to xbox help after ea help offloaded me to them when they said the game crashing issue was on my end and not thier game during ea access....... lol good one ea.
- 5 years ago@bigdaddykizzle Odds of a refund or compensation from EA are absolutely zero ... unfortunately they just DON'T CARE.
If you really need the money and have a bit of time to spare you can dispute the charge with your credit card company (depending on their policy). - 5 years ago@elaurant01 No misunderstanding, Microsoft told me 3 times absolutely no refunds on digital games. They’re aware the game isn’t working and Microsoft didn’t care. I had to file a dispute through my credit card…
- 5 years ago@jackcasper49 I don’t need the money, it’s a matter of principle at this point.
- 5 years ago@bigdaddykizzle I hear you on that ...
That being said, EA doesn't care and won't care ... unfortunately.