Forum Discussion
@Canucksedge I had just started my 2nd Mut squads game but the first one ended in the 3rd quarter to be fair so basically 1 whole online game. I'm always fine doing challenges its only playing full online games for me which sucks
- 5 years ago
Really? There are people on here saying it's happening in PS5. I hope it's not only an X issue.
- 5 years ago
Also, just tried to play post patch. Haven't tried at all since last week. Game worked fine in menus. Played a full offline Niners Franchise game against Eagles. Won 47-10. Then, upon exiting game, crashed entire Xbox series X. Re-started console and loaded Franchise...and it was like I never played the game. Completely gone.
- 5 years ago@archgnarb Out of curiosity did you completely uninstall and reinstall the game post-patch?
- 5 years ago@archgnarb I just deleted the game off my Xbox, restarted the xbox and am downloading and installing again. Another thing I have noticed in Play Now, it shows my favorite team game as the first preseason game. My favorite team is the Bears so it shows Bears vs Dolphins as the favorite team game, instead of the Bears vs Rams sunday night game coming up. It has never updated that, just wondering if that's the same for everyone.
- 5 years ago@jackcasper49 No.I could try.
- 5 years ago@Matt92Machine No issues there for me. Some menu stuff did start working for me, like the scrolling with the RS through the other team's top threat and strengths and weaknesses in Franchise Mode.
- 5 years ago@archgnarb Not sure if it would help or not. Just seeing some people with the problem solved makes me wonder if this could help.
- 5 years ago
Just curious, how many people haven't had crashing since update, and how many have?
[EDIT: removed formatting]
- 5 years ago@Canucksedge Haven't experienced any more crashing in menus, but once right after a game. Cleared cache, deleted franchise files. Started a new one (always Niners) . Played for a couple hours this morning. No crash. Going to play my second franchise game this afternoon, which is the one that crashed yesterday, so we'll see. Fingers crossed.
- 5 years ago
I thought I was in the clear- it just crashed.
- 5 years ago@WickedestGenie Me too. Third game into franchise. Crashed and shutdown the series X in the middle of a game.
- 5 years ago
Same here. After patch, redownloaded and after second game Series X shuts down.
Beyond frustrating… does EA even care?!
- 5 years ago
This is frustrating as hell... I'm losing weekend league games and seasons(MUT) from the game shutting down completely or going back to the home screen... I'm feeling like I need to be compensated for these forced losses😡
- 5 years ago@MrAamAzN I’m in the same boat, so may losses because my Xbox just shuts off at random during games smh
- 5 years ago@MrAamAzN We should get a refund at this point. The game is still unplayable for most of us and it's been weeks since launch. It's unacceptable. I wish I just bought the PC version.
- 5 years ago
Still shuts off. The is complete bs and I can’t even get a refund I tried multiple times. EA does not care cause they continue to get peoples money with VC and packs and such. Hey but thanks for the new mode that most of us can’t play either. That really made me feel better.
- 5 years ago
And not a word from EA and even a simple check in on it.
- 5 years ago
Also and this will be my final post regarding this game cause I don’t think it’s getting any of us anywhere. @EA_Blueberry im sorry I know you are not completely at fault for this or any of the many many issues with the game but I will not be trusting or believing another word from you or anyone from EA. Best of luck to everyone!
- 5 years ago
i went directly to Microsoft for my refund and got it with no questions asked about 3 days ago.. hit them. up and get that money back, Madden is a joke this year
- 5 years ago@StrugzTW I tried MS, they refused because I pre ordered the game. They won't refund games that are over 14 days old.
- 5 years ago@Canucksedge Yes same issue for me. Can't get a refund.
- 5 years ago
Tried 3 separate times through xbox to get a refund denied each time. Its ridiculous the numerous people are being affected by this and EA once a week is just like "we're aware of the on going crashing issue, we're looking into it" This game crashed during trial and EA help reached out to me and played it off like it was a network error on my end or my console overheating. Purchased the full game anyway thinking maybe just a Trial Glitch with the timer. Cant play MUT, can't play franchise, cant play anything for more than 30 minutes. Crashes at the menus and crashes in game. MEANWHILE, this one dude is like "hmm by chance do any of you have anything plugged into your xbox? or maybe possibly you have a custom picture? Have you guys tried lowering the temperature in the room your playing madden in to below 70 degrees before starting a game? MAYBE if you hold your xbox in your arms like a football while playing the game wont crash"
IF EA gave a single * about their customers they'd allow for refunds to be given out and then we could repurchase if/when EA figures out why numerous people cant play for more than 30 minutes at a time. ITS BEEN 2 WEEKS. Game isn't working as promised its not an isolated issue with only a few people experiencing it and ITS also not EAs #1 Priority. Can't wait for the class action lawsuit. - 5 years ago@abch3N1iQLN23M It would be nice if EA or @EA_Blueberry would at least respond.
- 5 years ago@jackcasper49 We haven't heard from Blueberry in nearly a week . He must be practicing, for the hide and seek world championship. Lol.