Forum Discussion
@jackcasper49 wrote:
@EA_Blueberry While that's great it worked for ONE person you already suggested it and dozens tried it before to no avail. Also, I'm STILL CRASHING with NO USB plugged in.
Acknowledged.
Looking to get an update from the team as soon as possible with their findings. Please continue to hang in there and if you have any concerns regarding the game's impact on your console, I don't fault you for your decision to hold off on playing. At the moment, we're not aware of any known reports of damage to consoles caused by this title.
We will keep you posted on this. If any of you come across any valuable details that you feel could help the team please continue to share along with the info we previously requested.
- 5 years ago
Plugged my Xbox straight into the outlet , worked for about 5-6 games. Just played today first game Xbox turned off in the 2nd Q of the game. I have a USB for my controller plugged in, I will try and use batteries and see if that fixes it. Also seems like it’s been happening randomly to all my friends too , no set amount of games. Xbox isn’t running hot , not using power saving mode and automatic turn off is turned off. Only game I’ve had this issue, NG madden 21 worked fine same with NG NBA , apex, warzone , NHL 22 beta.
- 5 years ago@dmanN760 The first thing I tried when I started experiencing the crashing was plugging directly into an outlet, it made zero difference to me. Still the same amount of crashing. That's when I came here.
- 5 years ago
"Yo guys its cool I don't blame you for not wanting to play this game and possibly messing up your console"
[Removed - CM] if you played this game ever again we already have your money and you're past the window for refunds. See you next year
But I'm happy to announce that I've played nba2k22 all weekend on my same "faulty" "overheating" series x and have had no crashes. I even plugged in 3 USB cords and it still played flawlessly!
But anyways tell me how its still my series X causing problems. 😴
- rog14145 years agoSeasoned Rookie
@EA_Blueberry, thanks for removing my post. Sorry for mistating inappropriate phrases. My intention was to only state the lack of concern that EA is applying to this month long problem. It's a shame that EA has let all of these issues go on for so long.
- 5 years ago@EA_Blueberry So what’s the end game here? I’m on series x number 3 within a month I have receipts and emails. Make rights have to be out of this world because honestly after a month of this and it costing me my spot in the MCs because of crahsing during the first tournament is beyond unacceptable to not have some sort of an answer from Ea my guy
- 5 years ago
@cdonnolo21 Bruh, there will be no make rights lol, they consider making their game playable a make right. I just can’t understand how this was an issue when 21 NG launched and they still can’t get it almost a year later. How does a game get launched in this state!? Its basically an Alpha version of a game for full price, EA and the game team should be ashamed.
- 5 years ago
@EA_Blueberry a few things that i should note that may actually be helpful to you.
1. This happened to me during the Beta as well. There were certain stadiums that I simply could not play in because it was a guaranteed crash. Titans, Seahawks, and Packers. With the full game now released, I am still getting the crashes, however, all things being equal, happens "less". I basically couldn't play more than 2 full games at a time in the beta before it crashed.
2. The crashes always happen at the very end of the 2nd quarter(less than1:30 left) or begin ing of the 3rd quarter (if i am offense). They always happen when I have the ball and they always happen pre-snap, after picking a play. Typically when "zooming out" on the camera to survey the defense. I only play 'play now' vs CPU so it is happening in play now for sure.
Hopefully this information is useful to you and the team.
- 5 years ago@worldindus I came to the conclusion @EA_Blueberry does not care if they did they would’ve taken me up on my offer to send them the 5 videos I have from the MCs tournament where my game crashed. I mean that’s plenty of insight on where to start looking
- 5 years ago@worldindus That's great info ...
I had my crashes that happened in game at different points in time, but from what I recall they DID occur after I picked a play and while I was walking the offense to the line of scrimmage ...
The vast majority of my crashes though occur in the menus of offline franchise ...
@EA_Blueberry any updates to share? - Neo_Novalis5 years agoHero+
@jackcasper49 That observation sounds really interesting! Most often if I face a crash (on PC), it is at the exact same situation as described! After selecting a play... most often it is the first play. But I'd guess there are other issues for me as well... @EA_Blueberry
- 5 years ago
I'm so tired of this BS! I've lost many solo battles and H2H because of this crap.
Their suggestions on how to fix this problem has zero fix.
My xbox series x is on a shelf, plugged into a outlet, I've dumbed the graphics down, etc, etc.
Still crashes the box.
I knew I should of never bought this game. Spent money on a game that's broken. Don't even get me started on the actual game itself.
Fix your game EA! Already tried to get a refund from Microsoft but since I pre-ordered the game it was past the 14 days. Never again will I spend my hard earned money on Madden.
- 5 years ago
@tlyons332000 Don’t run it or leave it plugged into an outlet. These guys wont even offer refunds for this, they certainly won’t compensate you for a bricked Xbox. This is getting disgraceful, if I were involved with this debacle I would be ashamed.
- 5 years ago
for them to blame the xbox is a complete joke lol. i NEVER HAD A GAME FULLY CRASH MY XBOX SINCE THE SYSTEM LAUNCH. yes games dashboard but that was always issues since 360 days on games. this is 100 percent madden 22 and i refuse to put any more money into this game or play it until its done. that sucks because i love the game play this year i want to play it.
- 5 years ago@timbsoslicegb17 To be honest the new features to franchise aren't great. I hope the crashing issue is resolved, for you and everyone else ASAP.
- 5 years ago@Canucksedge Have you been able to play crash free since the patch? What mode are you in (online or offline?)?
- 5 years ago@timbsoslicegb17 I absolutely feel your pain and your anger ... we are a month plus since initial release on early access and a 4 weeks since the game launched for the more expensive editions ... still haven't played a FULL GAME ...
- 5 years ago@jackcasper49 Yeah so far no crashing, since patch. Online franchise.
- 5 years ago@Matt92Machine No, I meant the update from a few weeks ago. Sorry.
- 5 years ago@Canucksedge Oh no problem. I misunderstood
- 5 years ago
Server maintenance tomorrow? COULD IT BE? IS THIS THE FIX?
- 5 years ago
Game has been out for almost a month now and it’s still not fixed. This is getting ridiculous.
- 5 years ago@xBMTHxMOVEx Highly doubt that ... they seem to do server maintenance every Thursday and that WON'T fix offline franchise mode or any other mode not using the server.
- 5 years ago
@xBMTHxMOVEx wrote:Server maintenance tomorrow? COULD IT BE? IS THIS THE FIX?
Probably not, they haven’t come on here to mention that they have found a fix and that they would be implementing it so I doubt it. Will probably just fix a bunch of broken MUT stuff.
- 5 years ago
Still crashing every couple of games, still no responses, no help from anyone, and no refund either.