Forum Discussion
Hey, Xbox users.
We understand you are reporting crashes or the console randomly shutting down during game play. We've passed along your details to the team to help aid them during this investigation. At this time, we are unable to determine this is the cause of Madden NFL 22 and any updates regarding this will be communicated here.
We advise reaching out to Xbox Support for any console issues you are experiencing for hardware troubleshooting if you have not done so.
It is important to try plugging your Xbox console's power cord directly into the wall if your console is shutting down as the console has a built in power supply.
Please see this article for more information on troubleshooting unexpected shut downs
https://support.xbox.com/en-US/help/hardware-network/console/console-turns-off-unexpectedly
We will continue to provide any updates we find here or request information from players that may help aide the team in understanding potential causes that could be related to Madden NFL 22. Any attempt to troll, derail, or disrupt this info gathering thread will result in forum account action.
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