This is not a console issue. Ridiculous that you say it is. The game crashes my system every single franchise game I play. Microsoft won’t offer refunds because it’s been too long. EA Help on Twitter says they can’t help with refunds. So here’s a solution: fix the game we paid $70 for. This is the ONLY game this happens with, which I’m confident others have already stated. I’ve played Valhalla for 200 hours without a crash, but somehow my system becomes an issue when it’s Madden that’s launched and not Valhalla? Give me a break. Tired of the runaround on this thread, the unhelpfulness of EA Help on Twitter and the deafening silence from the dev team.
