Community AdminHey, Xbox users.
We understand you are reporting crashes or the console randomly shutting down during game play. We've passed along your details to the team to help aid them during this investigation. At this time, we are unable to determine this is the cause of Madden NFL 22 and any updates regarding this will be communicated here.
We advise reaching out to Xbox Support for any console issues you are experiencing for hardware troubleshooting if you have not done so.
It is important to try plugging your Xbox console's power cord directly into the wall if your console is shutting down as the console has a built in power supply.
Please see this article for more information on troubleshooting unexpected shut downs
https://support.xbox.com/en-US/help/hardware-network/console/console-turns-off-unexpectedly
We will continue to provide any updates we find here or request information from players that may help aide the team in understanding potential causes that could be related to Madden NFL 22. Any attempt to troll, derail, or disrupt this info gathering thread will result in forum account action.
Forum Rules & Guidelines: https://answers.ea.com/t5/help/faqpage#dos-donts
https://twitter.com/xboxsupport/status/1441413352715010050?s=21
Might be the console. Hopefully somebody takes responsibility for the issue.
@Fieury wrote:https://twitter.com/xboxsupport/status/1441413352715010050?s=21
Might be the console. Hopefully somebody takes responsibility for the issue.
There is a good chance Microsoft messed up the console with their updates, happened with the xbox one, wouldn’t surprise me if this is the same type of thing. Sad part is xbox just released an update Saturday and its still crashing. Covid has become the ultimate excuse for these corporations to rob us blind with sub standard products.
Update: Spoke to Xbox support, they told me the issues with 2k22 are on the 2k side and that a patch will be released in 72 hours. I’m assuming its the same problem with madden 22, so EA either refuse to admit fault and fix it, or they just don’t have the talent to.
the peope that its the system is getting over heat messages i never once got that and this issue was a thing on cold war and it was patched. i 100 percent know its Ea fault
