@smatheny6141 wrote:So: I went ahead and bit the bullet - sent in my X to MS after trying all the suggested "fixes" by MS and EA (you all know them, not going to waste time repeating). After specifically asking if they would REPAIR mine, not just replace it, sure enough, they sent me a different Series X. They had it for a few days before sending the replacement. I kept photos of the S/N and build dates. Mine was a May 2021 build, replaced with a Dec 2020 build. Called back to ask why this happened - all they would say was that in the event they can't repair the unit, they replace it with a "certified MS unit". I spent an hour or so, created a few franchises, played thru a couple games simming to moments and haven't had a freeze yet. MS was not able to share any repair notes or tell me what, if anything, they tries to do to fix my original unit. Needless to say, I am less than happy with MS and EA.
So what happens regarding your warrenty as thsy sent you a older consol?? Im having issues with fifa 22 and if they continue next week i will send my xbox off for repair
i played 3 hours of mlb today guess what NO CRASHES~~~ its not the xbox
