Forum Discussion
EA_Blueberry
Community Admin
5 years agoThis was raised up to the team yesterday. We'll update you all when we find out more. If you encounter any workaround fixes that others can try out to help get into their Franchises please feel free to share, information like that can also be helpful for the team to know what could be triggering this.
5 years ago
@EA_Blueberry It seems to occur because of the desync/lost connection bug that happens when you try to start a brand new online franchise. As that desync happens during the creation of a new franchise, the system or cloud recognises the new franchise as created and playable when it is not.
The problem is, we the users do not have access to that "phantom" save slot for the new franchise we attempted to create. It simply is inaccessible. We end up trying to create a new franchises to play. If that "desync" bug occurs again, the "hidden" save slots eventually stack up till we reach our 20 league limit. The game or cloud or whatever recognises those "failed" franchise saves when it should not. It gives the user no access to them.
This "hidden save slots" bug that gives the 20 league limit message occurs because of the "desync" bug that is still a problem. A bug on top of a bug.
I've tried literally every possible way to find those "phantom" franchises, even deleting the game and save data from all points and reinstalling them. The reason this doesn't work is because our EA account is linked to our console user account. This then means it backs up our data and progress which includes the franchises we can and cannot see. Its just a cascade of problems, one on top of another.
I've tried to be as thorough as possible in identifying the reasons and chain of events that lead to this bug happening. Please, please do the same to address these problems.
The problem is, we the users do not have access to that "phantom" save slot for the new franchise we attempted to create. It simply is inaccessible. We end up trying to create a new franchises to play. If that "desync" bug occurs again, the "hidden" save slots eventually stack up till we reach our 20 league limit. The game or cloud or whatever recognises those "failed" franchise saves when it should not. It gives the user no access to them.
This "hidden save slots" bug that gives the 20 league limit message occurs because of the "desync" bug that is still a problem. A bug on top of a bug.
I've tried literally every possible way to find those "phantom" franchises, even deleting the game and save data from all points and reinstalling them. The reason this doesn't work is because our EA account is linked to our console user account. This then means it backs up our data and progress which includes the franchises we can and cannot see. Its just a cascade of problems, one on top of another.
I've tried to be as thorough as possible in identifying the reasons and chain of events that lead to this bug happening. Please, please do the same to address these problems.